The colours are bright, the print is great quality and everything went smoothly. The customer service team are fabulous, they sent an update email to let people know about postage delays!
Unfortunately I cannot yet review this as apparently my order is still sitting in Queens at the distribution centre?
Thank you for letting us know about this issue and our sincere apologies, this 2020 holiday season saw many delays and issues with all shipping carriers globally.
We wanted to let you know that unfortunately UPS is now saying that they likely have lost the package but are unwilling to do more to find it.
Under the circumstances, we have gone ahead and but into production your order again for a free of charge re-print. Hopefully this second order will get to you quickly and safely.
Thank you for your patience and understanding during these extraordinary times.
Simply great. It arrived at last and it looks absolutely fantastic!
First and foremost I want to thank John de Lancie for such an amazing opportunity. I'm a housewife from a small Ukrainian town and not in my wildest dreams did I think that one day I'd get an autograph from omnipotent Q himself. ♥ So I'm very grateful to all who made that possible. Also I was afraid that package will never reach me. But here I am, with a happy grin on my face, holding wonderful art in my hands and admiring amazing handwriting. Million thanks won't be enough, really.
If I may, I want to share my shipping story with those fans who live outside USA and may be afraid to order. Dear fellow trekkers! Go boldly! Everything gonna be just fine ;-)
I placed my order Nov 22, and at 25 got an email "John has signed your print". December 3 - next email with UPS tracking number. I was hugely surprised, 'cos I didn't expect that. Thanks to that I knew when package departed from USA (Dec10) and arrived in Ukraine (Dec18). At that point my luck ended 'cos UPS doesn't support local tracking, but at least I knew for sure that my order was in my country. I'm sure without Christmas and New Year holidays package would arrived sooner than Jan5, but I'm happy that it wasn't longer and not lost. And one small, but important detail - I didn't pay for international shipping, just the cost of the print and personalization. Package was very original and print was very well protected despite it being just a piece of paper, without any kind of frame.
Again - thank you so much. Live Long and Prosper _\\//
This is such a unique way to order art and interact with Mr De Lancie! I definitely had to get creative with the inscription because of the character limit, but it totally makes sense--The inscription fits beautifully in the piece.
My daughter was very happy with her Christmas gift! Shipping was fast and done in a very professional way, pricing was fair and the product was very high quality.
With conventions on pause right now, here’s a new way for us to connect. I’ve teamed up with some terrific artists to create amazing art prints and I’ll still be able to personalize each one, just for you.
Pick your print
your personalized print!
250 gsm cotton rag, museum quality, archival inks 250 gsm cotton rag, museum-quality, archival inks Made of pressed cotton and recycled paper fibers, this luxuriously thick paper features a subtle, natural texture and holds inks well for rich color saturation.
This 1" wide solid wood black frame is 3/4" thick and features optical grade acrylic glass. Paired with our 8-color printing process and a 1.5" soft white matboard mount, your new framed print will become the highlight of your art collection. All of our frames ship with hanging hardware pre-installed. We also include our proprietary leveling kit so that you'll hang your artwork perfectly, the first time!
These are not your typical canvas wraps that buckle in the middle. We're not fans of that. So we create all of our wraps with an updated twist and added a 1.25" deep solid-faced frame that not only makes it a breeze to hang right out of the box but also makes the piece more durable and professional.
We guarantee that after hanging one of our modern wraps in your home or office, you'll never want a traditional canvas again.
We are a design group that specializes in making high quality art prints and custom framing. Every order is backed by our delivery guarantee: if your order is lost or damaged in transit, we’ll replace it free of charge.
We’ll be adding new prints to the shop often. Join the newsletter and be the first to know when we add limited edition prints and new artwork to the collection.